Question 1

How are specimen transported to the lab?

Accepted Answer

Specimens are transported to Physicians preferred lab by end of each work day. Stat labs are immediately transported to the lab after each draw.

Question 2

What type of test do can you perform?

Accepted Answer

Blood, Urine, and Saliva

Question 3

What age range do you draw patients?

Accepted Answer

Children starting at age 1, adults and geriatrics patients.

Question 4

If I wanted to set up a contract with The Mobile Phlebotomist, who would set that up?

Accepted Answer

Either The Mobile Phlebotomist or Provider.

Question 5

How can I request service for my patients?

Accepted Answer

Send completed requisition form by fax or email.

Question 6

Do you provide services for patients with special needs?

Accepted Answer

Yes we do

Question 7

How quick are lab results available?

Accepted Answer

24-72 hours

Question 8

How are lab results communicated?

Accepted Answer

Labs results are communicated electronically on Provider's preferred laboratory portal.

Question 9

Can you service patients in assisted living, and nursing homes?

Accepted Answer

Yes we do.

Question 10

Is their a limit to the amount of patients you can service in one location?

Accepted Answer

8-12 patients per phlebotomist in one facility.

Question 11

What is your service area?

Accepted Answer

The Greater New Orleans Areas, Kenner and parts of the Northshore

Question 12

How do you handle urgent or Stat request?

Accepted Answer

We have designated phlebotomist and procedures in place to perform stat labs Immediately.

Question 13

Are your phlebotomist certified and trained?

Accepted Answer

Our staff members are highly trained and State Certified.

Question 14

Do you have a system for feedback or concerns?

Accepted Answer

Yes we do. By designating a team member to promptly review all feedback and concerns and take appropriate action as needed.

FAQ

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